001: Amar Sidhu, SVP at ADP Canada, share’s how they’ve improved Employee Engagement by 17%
In our first ever Yay Monday! episode, my guest Amar Sidhu, SVP Service Delivery and Production at ADP Canada, walks us through what is essentially a how-to manual for improving employee engagement scores an incredible 17 percentage points over a two year period.
In this important episode, Amar shares:
His fundamental belief of what drives his success as a senior executive while building success for his teams and departments.
What is the number one driver of employee engagement, and contributed to the 17% jump in engagement results.
The two crucial elements in your staff culture that, if absent, can cause staff celebrations to backfire.
Overcoming this corporate paradox: The people who know the most and have the best customer knowledge have the least amount of authority to make decisions.
The business case behind empowering the front line to make decisions without always having to escalate requests.
And so much more….
Amar’s Listener Challenge
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